Got Questions? We've Got Answers
Everything you need to know about our templates, licensing,
and how to get started - answered clearly and honestly.
Getting Started
I've never used Framer. Will I actually be able to do this?
What happens after I make a purchase?
Do I need a Framer subscription to use a template?
How fast can I actually launch my site?
How fast can I actually launch my site?
Templates & Customisation
How easy is it to customize?
Can I use a template for a different niche or business type?
Do templates come in dark and light versions?
What if I want custom design or development work done for me?
Do templates include CMS or filtering features?
Licensing & Usage
What's the difference between a Plan and a License?
What plans and licenses does Framespark offer?
What's the difference between the Standard and Extended license?
What if I want custom design or development work done for me?
Can I use one template for multiple clients?
What does the All Access plan include that Single Template doesn't?
Can I upgrade later — e.g. from Standard to Extended, or from Single Template to All Access?
Support & Updates
What does complimentary support include?
Will I get updates if the template is improved?
How do I access my purchase or re-download files?
Can I get an invoice for my purchase?
Can I change the email associated with my purchase?
Can I get a refund after purchase?
